Incluye referencias bibliográficas.

Preface ........................................ VII --
I. OVERVIEW: Concepts, Theories, and Frameworks --
Understanding Decision Support Systems for Global Enterprises --
Daniel J. Power, Ramesh Sharda, Uday Kulkarni,..................................... 3 --
Sources of Unstructuredness in Decision Situations: --
Towards a framework for DSS Development --
Sanjiv D. Vaidya, Priya Seetharaman................ .... ............... 15 --
Critical Success Factors for Implementation of Business Intelligence Systems: --
A Study of Engineering Asset Management Organizations --
William Yeoh, Andy Koronios, Jing Gao................................. ........... 33 --
Support for Collaborative and Distributed Decision Making --
Schalk Pienaar, Ananth Srinivasan, David Sundaram........................ . 51 --
Management of Knowledge Transfer in Distributed Software Organizations: --
The Outsourcers' Perspective --
Anuradha Mathrani, David Parsons..................... .............. 75 --
II. MEETING CHALLENGES: Empirical Studies --
A Longitudinal Study of Information Exchange --
in Computer-Mediated and Face-to-Face Groups --
Ross Hightower, Lutfus Sayeed, Merrill Warkentin.................................. 93 --
The Email Strategy Investigation Model (eSIM): --
A DSS for Analysis of Email Processing Strategies --
Robert A. Greve, Ramesh Sharda, Manjunath Kamath, Ashish Gupta........... 113 --
Effects of Knowledge Management Capabilities on Perceived Performance: --
An Empirical Examination --
Ting-Peng Liang, Yen-Ching OuYang, Daniel J. Power................................ 139 --
Using Social Choice Rule Sets in Multiple Attribute Decision Making --
for Information System Selection --
Edward W. N. Bernroider, Johann Mitldhner................... ........... 165 --
Individual's Response to Security Messages: --
A Decision-Making Perspective --
Tang Qing, Boon-Yuen Ng, Atreyi Kankanhalli................... ....... 177 --
III. SUCCESSES AND FAILURES: Learning from Experience --
An Analysis of ERP Decision Making Practice and Consequences --
for Subsequent System Life Cycle Stages: A Case Study --
Edward W. N. Bernroider ..................................... 195 --
SCOLDSS: A Decision Support System for the Planning --
of Solid Waste Collection --
Eugenio de Oliveira Simonetto, Denis Borenstein..................................... 207 --
IV. EVOLVING TECHNOLOGIES: Next Generation Systems --
Semantic Web Technologies for Enhancing Intelligent DSS Environments --
Ranjit Bose, Vijayan Sugumaran..................... .......... 221 --
Towards a Unified Representation Framework --
for Modelbases and Databases --
Thadthong Bhrammanee, Vilas Wuwongse............................. 239 --
A Multi-Attribute Auction Format for Procurement --
with Limited Disclosure of Buyer's Preference Structure --
Atul Saroop, Satish K. Sehgal, K. Ravikumar..................................... 257 --
A Generic Model of Self-Incrementing Knowledge-Based --
Decision Support System Using the Bolzmann Machine --
Tapati Bandopadhyay, Pradeep Kumar................................................... 269 --

Increasingly India, with its expertise in communication technology, is becoming the "global back office" to international supply chains. Many international companies (and examples are legion, but a few examples are IBM, Sony, Exxon/Mobil, etc.) have employed Indian resources to help them with their data, their computerized decision support and their knowledge management. With large corporations opening the path to India, it has allowed a substantial communications and decision-support infrastructure to develop in a number of Indian cities. Therefore, opportunities have emerged for both large and small enterprises in the global market place to utilize these developing Indian resources. DECISION SUPPORT FOR GLOBAL ENTERPRISES is a volume of a mixture of peer-reviewed and invited papers. The volume will have two primary goals: (1) Stimulate creative and thoughtful discussion between academic research leaders and the practitioner information systems community that will improve both the research and practice in the area. (2) Increase the awareness of the problems and challenges faced by global enterprises that can be met with innovative computerized decision support systems. In addition to the positive aspects, the limitations of these systems and technologies are also explored. Emphasized in the book will be research on the following topics: (1) the emerging enterprise decision making processes and technologies; (2) decision making in uncertain, rapidly changing conditions; (3) the changing infrastructure in organizations and society; (4) the expanding role of web technologies; and (5) emerging theories and practices for managing knowledge and in making decisions.

|
|
|

Cada vez más, India, con su experiencia en tecnología de la comunicación, se está convirtiendo en la "oficina administrativa global" de las cadenas de suministro internacionales. Muchas empresas internacionales (y los ejemplos son innumerables, pero algunos ejemplos son IBM, Sony, Exxon/Mobil, etc.) han empleado recursos indios para ayudarlos con sus datos, su soporte de decisiones computarizado y su gestión del conocimiento. Con las grandes corporaciones abriendo el camino a la India, ha permitido que se desarrolle una infraestructura sustancial de comunicaciones y apoyo a la toma de decisiones en varias ciudades indias. Por lo tanto, han surgido oportunidades para empresas grandes y pequeñas en el mercado global para utilizar estos recursos indios en desarrollo. APOYO A LA DECISIÓN PARA EMPRESAS GLOBALES es un volumen de una mezcla de artículos revisados por pares e invitados. El volumen tendrá dos objetivos principales: (1) Estimular la discusión creativa y reflexiva entre los líderes de investigación académica y la comunidad de sistemas de información de profesionales que mejorarán tanto la investigación como la práctica en el área. (2) Aumentar la conciencia de los problemas y desafíos que enfrentan las empresas globales que pueden resolverse con innovadores sistemas computarizados de apoyo a la toma de decisiones. Además de los aspectos positivos, también se exploran las limitaciones de estos sistemas y tecnologías. En el libro se enfatizará la investigación sobre los siguientes temas: (1) los procesos y tecnologías emergentes de toma de decisiones empresariales; (2) toma de decisiones en condiciones inciertas y rápidamente cambiantes; (3) la infraestructura cambiante en las organizaciones y la sociedad; (4) el papel cada vez mayor de las tecnologías web; y (5) teorías y prácticas emergentes para la gestión del conocimiento y la toma de decisiones.